Privacy Policy
Cornell Property Management Corp. Privacy Policy
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Effective Date: June 21, 2025
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1. Introduction
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Cornell Property Management Corp. ("we", "us") operates in Delaware and is committed to protecting the privacy of Delawareans. This policy explains what personal data we collect, why, how we use and share it, and your rights under the Delaware Personal Data Privacy Act (DPDPA).
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2. Data We Collect
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We collect only personal data necessary to provide property management services, including:
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Contact info (name, address, phone, email)
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Financial data (bank/rent payment details)
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Property info (lease terms, maintenance requests)
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Device/location data (if applicable, e.g., from tenant portals)
We do not collect sensitive personal information (e.g., health, race, sexual orientation) unless we obtain explicit consent.
3. Purposes of Use
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Your data is used for:​
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Maintenance coordination and communications
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Regulatory reporting and compliance
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Billing, invoicing, and customer service
We limit processing to what is necessary and proportional under the DPDPA.
4. Sharing with Third Parties
We may share personal data with:
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Service providers (payment processors, maintenance vendors, cloud storage)
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Legal/regulatory entities when required
We do not sell your data or use it for targeted advertising. Any data sharing is under written agreements requiring confidentiality and DPDPA-level protections.
5. Your Rights (DPDPA Rights)
If you are a Delaware resident, you have the right to:
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Access and confirm our processing of your data
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Correct inaccuracies
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Delete your data when allowed by law
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Portability: receive a copy of your data
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Get a list of third-party categories receiving your data
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Opt‑out of sale, profiling, or targeted advertising (we don’t do these)
Requests must be made to our Privacy Officer (see below). We’ll respond within 45 days (plus 45‑day extension if needed). You have the right to appeal any denial within 60 days.
6. Consent for Sensitive Data
We will seek explicit consent before collecting or processing any sensitive personal data, as defined by Delaware law. You may revoke consent at any time.
7. Data Security & Minimization
We maintain industry-standard security (encryption, access controls) to protect data integrity and confidentiality. We also:
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Limit data collection to only what’s necessary
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Retain data only as long as needed for business or legal reasons
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Apply privacy-by-design principles throughout our operations
8. Contracts with Processors
We enter binding Data Processing Agreements with all processors, requiring:
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Confidentiality
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Assistance in handling your requests
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Data return or deletion at contract end
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Confirmation of compliance upon request
9. Non‑Discrimination
We do not discriminate or take adverse action against individuals for exercising their privacy rights.
10. Contact & Complaints
To exercise your rights, ask privacy questions, or file a complaint, contact:
Cornell Property Management Corp.
14 Rockford Crossing, Dover, DE 19901
Email: corporate@cornellpmc.com
Phone: (302) 555‑1234
If unsatisfied, Delaware residents can also contact the Delaware Attorney General’s Consumer Protection Unit or email privacy@delaware.gov.
11. Policy Updates
We may update this policy. The effective date at the top reflects the latest version. Material changes will be posted on our website and notified via email.